Privacy Policy – Pipal Tree

Returns

Notify us of any manufacturing defects or product damages at the time of delivery or within 3 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost.

Following shall not be eligible for return or replacement –
•    Damages due to misuse of product;
•    Incidental damage due to malfunctioning of product;
•    Any consumable item which has been used or installed;
•    Products with tampered or missing serial numbers;
•    Any damage / defect which are not covered under the manufacturer’s warranty;
•    Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered;
•    All sales under Clearance Section are final. No returns & refund will be entertained.

If we are bearing your return shipping charges, please make sure, you are using an economical shipping method. Premium shipping charges will not be refunded fully.

Cancellation

We do not encourage cancellation of orders. If at all, that has to be done from the customer’s end, due to unavoidable circumstances, we hold the ability to deduct 15% of order value as restocking fees.

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