Shopping
What Shipping Methods Are Available?
We partner with the best shipping providers in India for swift shipping.
Do You Ship Internationally?
Please contact us at hello@pipaltree.ngo for international order.
How Long Will It Take To Get My Package?
Normally it takes 2 days to dispatch and the package reaches you in 7-8 days. Due to covid, the delivery time may get extended. We’ll provide you with the tracking code using which you can track your order in real time.
Payment
What Payment Methods Are Accepted?
We accept Net Banking, Debit Card, Credit Card, UPI and home delivery.
Is Buying On-Line Safe?
Yes. Our site is protected by top quality encryption. We use Razorpay for payments which is one of the biggest payments providers in India.
Orders & Returns
How do I place an Order?
Click add to cart on the product you like. You are ordering a customizable item – eg. nameplate, enter your text details. Click on checkout and fill in your delivery details.
Our order process is very fast and user friendly.
How Can I Cancel Or Change My Order?
To cancel order, you can login to your account and cancel directly from user’s dashboard. You can also contact us at hello@pipaltree.ngo to cancel your order.
Do I need an account to place an order?
No. You can place an order as a guest also.
How Do I Track My Order?
To track order, you can login to your account and view the order status. You can also use our order tracking page .
How Can I Return a Product?
To return a product, contact us at hello@pipaltree.ngo or whatsapp us at +91 9643472696